Delete Your Account

If you wish to delete your LoomiTV account and associated data, email support@loomitv.app or message us on WhatsApp with your request. We process deletion requests within 30 days.

When you request account deletion, we permanently remove your purchase records and the email address associated with your license from our systems.

LoomiTV does not operate a server-side sync service — your favorites, playlist credentials, and app settings are stored only on your PC and are never held on our servers, so account deletion has no effect on them. To remove that local data, clear the app's storage or uninstall LoomiTV.

Deleting your account does not deactivate a Pro license already activated on your devices. However, deleting your account may affect our ability to help you recover or transfer that license later, since it's tied to your purchase email.

Deletion requests are processed within 30 days. You'll receive an email confirmation once your data has been deleted. Some records may be retained longer where required by law (for example, financial records for tax compliance).

For questions about data deletion, contact us at support@loomitv.app.